Receptionist - State Farm Agent Team Member Madison Heights - MI

Receptionist - State Farm Agent Team Member

Full Time • Madison Heights - MI
Responsive recruiter
Replies within 24 hours
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our legacy agency first opened in July 1994, and in August 2016 we expanded with a second office. Today, we have a seasoned team of nine at our original location and six at our second — together bringing nearly 150 years of combined State Farm experience. Before becoming an agent, I spent five years in public accounting as a CPA, and that background still shapes the analytical, service-focused approach we bring to our customers. 

I attended the University of Detroit and served as President of the PKT fraternity Alumni Association for a decade. I’m married with five grown children, and supporting young people has always been meaningful to me. Each year, I present the dangers of distracted driving to newly licensed drivers at Royal Oak Shrine High School, a community outreach effort I feel strongly about.

We offer a 401k with match, health benefits, licensing reimbursement, and plenty of flexibility to support a healthy balance between work and life. Our team values experience, professionalism, and warmth, and we look for people who are fun, friendly, and smart — team members who enjoy working collaboratively and bringing their best each day. 

For someone who wants to learn from an experienced group and contribute to a long-established, well-respected agency, this is an exceptional place to grow your career.

ROLE DESCRIPTION:
David Arce - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

Join a community of good neighbors

Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none